From Alan.Tang at camh.ca Mon Feb 2 15:44:04 2026 From: Alan.Tang at camh.ca (Alan Tang) Date: Mon, 2 Feb 2026 20:44:04 +0000 Subject: [Sftp-users] Update on external access issue Message-ID: Hello everyone, We continue to have an issue affecting external users of our SFTP service. A related issue was solved earlier today, but unfortunately it did not solve this particular issue. We have scheduled troubleshooting sessions with the Firewall team, and will hopefully either resolve it, or be closer to resolving it, after that. Again, apologies for any inconvenience this may be causing. ''''''''''''''''''''''''''''''''''''''''''''' Alan Tang Manager, Web & Portal Group Information Management Group Centre for Addiction and Mental Health (CAMH) (416) 535 8501 ext 34713 alan.tang at camh.ca http://www.camh.ca '''''''''''''''''''''''''''''''''''''''''''''''' CONFIDENTIALITY NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. AVIS DE CONFIDENTIALIT? : Ce message ?lectronique, ainsi que tout fichier qui y est joint, est reserve ? l'usage exclusif du destinataire vis? et peut contenir des renseignements confidentiels et privil?gi?s. Toute lecture, utilisation, divulgation ou distribution non autoris?e est interdite. Si vous n'?tes pas le destinataire vis?, veuillez en aviser l'exp?diteur par retour de courriel et d?truire toutes les copies du message original. -------------- next part -------------- An HTML attachment was scrubbed... URL: From Alan.Tang at camh.ca Tue Feb 3 09:41:58 2026 From: Alan.Tang at camh.ca (Alan Tang) Date: Tue, 3 Feb 2026 14:41:58 +0000 Subject: [Sftp-users] External SFTP issue - resolved Message-ID: Hello everyone, We are seeing external logins working at this time, following some network changes made late yesterday. Please test your access when you have some time, and let us know if you are still having issues. You can reply to this message to report these, if any. Thanks again for your patience as we resolved the problem. ''''''''''''''''''''''''''''''''''''''''''''' Alan Tang Manager, Web & Portal Group Information Management Group Centre for Addiction and Mental Health (CAMH) (416) 535 8501 ext 34713 alan.tang at camh.ca http://www.camh.ca '''''''''''''''''''''''''''''''''''''''''''''''' CONFIDENTIALITY NOTICE: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. AVIS DE CONFIDENTIALIT? : Ce message ?lectronique, ainsi que tout fichier qui y est joint, est reserve ? l'usage exclusif du destinataire vis? et peut contenir des renseignements confidentiels et privil?gi?s. Toute lecture, utilisation, divulgation ou distribution non autoris?e est interdite. Si vous n'?tes pas le destinataire vis?, veuillez en aviser l'exp?diteur par retour de courriel et d?truire toutes les copies du message original. -------------- next part -------------- An HTML attachment was scrubbed... URL: